Refund Policy

Updated on : 24 Mar 2024

Thank you for purchasing our Subscription, enrolling for our workshop (offline or online) and/or subscribing to our services operated by Leksi Smart.

Once purchased, our courses, workshops and/or services can be cancelled within 2 Days of purchase.

In such case all the access will be revoked and only 50% will be paid back if Leksi is already delivered to you.

We are in no way responsible for the responses that you receive from Leksi or the operations performed by Leksi as Leksi is completely based on ChatGPT on which we have no control.

If we find any member of the community posting objectionable content or anything against Leksi Smart's best interest, the member's access will be revoked with immediate effect and without any further notice

The completion certificate will only be issued once and in the name of the candidate attending the complete course or workshop after passing the required examination or completing the given assignment (whichever is applicable).

If you have any additional questions feel free to contact us on the respective support mails mentioned in the FAQ section of the course or workshop.

The request for batch change or candidate name transfer should be made at least 48 hours prior to the start of the course or workshop, post which you will not be eligible for any changes in batch or candidate name.

If a candidate fails to attend the course or workshop, he/she will be marked absent and no extended access will be provided over above the mentioned validity of modules/lessons. The candidate is also not eligible for a refund.

Any batch transfers, refunds or cancellations are at the discretion of Leksi Smart.

For any technical issues that you face, the first step of action would be to contact the respective support mails mentioned in the FAQ section of the course or workshop. Our support team will help you with the technical issue. The time of response shall be a minimum of 14 working days. In case we are unable to help with your technical issue related to the course, a FULL refund will be initiated. This is applicable only to technical issues. If the issue resides with customer hardware or software the refund won’t be initiated.